Scale white-glove
onboarding to every
customer.
Kulu runs live AI onboarding calls that guide users through setup and adapt to their screen extending the quality of your customer success team to every account.
Scale white-glove
onboarding to every
customer.
Kulu runs live AI onboarding calls that guide users through setup and adapt to their screen extending the quality of
your customer success team to every account.
Backed by the investors behind:
Use cases
Trial conversion
Increase trial conversion rate by ensuring every trial users reaches value.
Customer onboarding
Increase activation rate and reduce churn risk through a 1-1 onboarding call for every account.
Technical enablement
Help users use your product without your team needing to jump on calls.
Trial conversion
Increase trial conversion rate by ensuring every trial users reaches value.
Customer onboarding
Increase activation rate and reduce churn risk through a 1-1 onboarding call for every account.
Technical enablement
Help users use your product without your team needing to jump on calls.
Trial conversion
Increase trial conversion rate by ensuring every trial users reaches value.
Customer onboarding
Increase activation rate and reduce churn risk through a 1-1 onboarding call for every account.
Technical enablement
Help users use your product without your team needing to jump on calls.
Product highlights
Dashboard
Vision aware
Flexible, screen-aware sessions
Kulu agents understand your user's screen in real-time, guiding them through setup and adjusting to their specific goals in real-time.
Screen-sharing context
·
Step-by-step direction
·
Task completion signals
Complex flows
Designed for complex setup flows
Real onboarding rarely follows a straight line. Customers move between your platform, third-party tools, and multiple setup steps across different surfaces. Kulu stays oriented across the whole flow and guides each customer toward completion, including through external integrations mid-session.
Handles multi-step setups
·
Guides through third-party tools
·
Adapts to each path
Setup Checklist
Third Party Tool
All Set!
Session review
AI saw
AI said
Session completed
Session timeline
Session transcripts
Escalation history
Decision reasoning
Workflow completion
AI Governance
AI accountability for every customer interaction
Every session is fully traceable. Review what the AI saw, said,and did, understand why decisions were made, and identify exactly where customers succeeded or got stuck.
Session transcripts
·
Escalation history
·
Workflow completion tracking
Product highlights
Dashboard
Vision aware
Flexible, screen-aware sessions
Kulu agents understand your user's screen in real-time, guiding them through setup and adjusting to their specific goals in real-time.
Screen-sharing context
·
Step-by-step direction
·
Task completion signals
Complex flows
Designed for complex setup flows
Real onboarding rarely follows a straight line. Customers move between your platform, third-party tools, and multiple setup steps across different surfaces. Kulu stays oriented across the whole flow and guides each customer toward completion, including through external integrations mid-session.
Handles multi-step setups
·
Guides through third-party tools
·
Adapts to each path
Setup Checklist
Third Party Tool
All Set!
Session review
AI saw
AI said
Session completed
Session timeline
Session transcripts
Escalation history
Decision reasoning
Workflow completion
AI Governance
AI accountability for every customer interaction
Every session is fully traceable. Review what the AI saw, said,and did, understand why decisions were made, and identify exactly where customers succeeded or got stuck.
Session transcripts
·
Escalation history
·
Workflow completion tracking
Product highlights
Dashboard
Vision aware
Flexible, screen-aware sessions
Kulu agents understand your user's screen in real-time, guiding them through setup and adjusting to their specific goals in real-time.
Screen-sharing context
·
Step-by-step direction
·
Task completion signals
Complex flows
Designed for complex setup flows
Real onboarding rarely follows a straight line. Customers move between your platform, third-party tools, and multiple setup steps across different surfaces. Kulu stays oriented across the whole flow and guides each customer toward completion, including through external integrations mid-session.
Handles multi-step setups
·
Guides through third-party tools
·
Adapts to each path
Setup Checklist
Third Party Tool
All Set!
Session review
AI saw
AI said
Session completed
Session timeline
Session transcripts
Escalation history
Decision reasoning
Workflow completion
AI Governance
AI accountability for every customer interaction
Every session is fully traceable. Review what the AI saw, said,and did, understand why decisions were made, and identify exactly where customers succeeded or got stuck.
Session transcripts
·
Escalation history
·
Workflow completion tracking
Product highlights
Vision aware
Flexible, screen-aware sessions
Kulu helps customers navigate your product, complete setup, and understand what to do next.
Screen-sharing context
·
Step-by-step direction
·
Task completion signals
Dashboard
Complex flows
Designed for complex setup flows
Real onboarding rarely follows a straight line. Customers move between your platform, third-party tools, and multiple setup steps across different surfaces. Kulu stays oriented across the whole flow and guides each customer toward completion, including through external integrations mid-session.
Handles multi-step setups
·
Guides through third-party tools
·
Adapts to each path
Setup Checklist
Third Party Tool
All Set!
AI Governance
AI accountability for every
customer interaction
Every session is fully traceable. Review what the AI saw, said,and did, understand why decisions were made, and identify exactly where customers succeeded or got stuck.
Session transcripts
·
Escalation history
·
Workflow completion tracking
Session review
AI saw
AI said
Session completed
Session timeline
Session transcripts
Escalation history
Decision reasoning
Workflow completion
Support more accounts, without losing quality
Support more accounts,
without losing quality
Kulu helps teams extend thoughtful, consistent onboarding to more customers without increasing headcount or reducing the quality of the experience.
Kulu helps teams extend thoughtful, consistent onboarding to more customers — without increasing headcount or reducing the quality
of the experience.
Kulu helps teams extend thoughtful, consistent onboarding to more customers without increasing headcount or reducing the quality of the experience.
More accounts covered
Extend white-glove onboarding to every account, including the customers
who might not otherwise receive high-touch support.
Extend white-glove onboarding to every account, including the customers who might not otherwise receive high-touch support.
Consistent experience
Deliver the same quality of guidance, tone, and process across every onboardinginteraction.
More time for your team
Let your team focus on high-value relationships, escalations, and strategic customerwork while Kulu handles structured onboarding support.
Enterprise ready
Kulu is not a chatbot. It is infrastructure for running onboarding at scale — with the controls, visibility, and accountability that enterprise teams require.
Brand-safe onboarding
Kulu follows your approved flows, tone guidelines, and escalation rules so customer interactions stay consistent across every session.
Brand-safe onboarding
Kulu follows your approved flows, tone guidelines, and escalation rules so customer interactions stay consistent across every session.
Brand-safe onboarding
Kulu follows your approved flows, tone guidelines, and escalation rules so customer interactions stay consistent across every session.
Human oversight
Your team can review sessions, monitor activity, step in when needed, and receive complete context on escalations.
Human oversight
Your team can review sessions, monitor activity, step in when needed, and receive complete context on escalations.
Human oversight
Your team can review sessions, monitor activity, step in when needed, and receive complete context on escalations.
Compliance and security
SOC 2 and ISO-aligned controls, permissioned access, enterprise data handling, and session data that is never used to train public models.
Compliance and security
SOC 2 and ISO-aligned controls, permissioned access, enterprise data handling, and session data that is never used to train public models.
Compliance and security
SOC 2 and ISO-aligned controls, permissioned access, enterprise data handling, and session data that is never used to train public models.
Works with your systems
Connects to your CRM, support stack, knowledge base, and communication tools so Kulu fits into existing workflows.
Works with your systems
Connects to your CRM, support stack, knowledge base, and communication tools so Kulu fits into existing workflows.
Works with your systems
Connects to your CRM, support stack, knowledge base, and communication tools so Kulu fits into existing workflows.
ISO 27001 aligned
Data never used for training
99.9% uptime SLA
Connects with your existing tools
Connects with your existing tools
HubSpot
Zendesk
Intercom
Slack
HubSpot
Zendesk
Intercom
Slack
HubSpot
Zendesk
Intercom
Slack
Frequently asked questions
Frequently asked questions
Is our company data safe from public AI models?
Yes. We use zero-retention APIs and deploy entirely within your private cloud. Your data is ring-fenced and never trains public models.
Does this integrate with our legacy software?
Yes. We build custom middleware for any system with an API. For closed legacy software, we deploy secure RPA to bridge the gap.
How fast is the deployment timeline?
Audits take 7 days. Internal workflow automations deploy in 3 to 4 weeks. Customer-facing agents launch in 6 to 8 weeks after rigorous hallucination testing.
Will this replace our human workforce?
No. Our systems resolve 80% of repetitive Tier-1 tasks automatically. High-stakes edge cases are instantly routed to your human staff with full context.
Who owns the code and intellectual property?
You own 100% of the IP upon completion. We offer ongoing SLAs to monitor API stability and update the underlying language models.
See how Kulu helps your team reach every customer
Extend your team's reach without losing the care, consistency, and quality your customers expect.
See how Kulu helps your team reach every customer
Extend your team's reach without losing the care, consistency, and quality your customers expect.