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Use cases
Product highlights
AI voice call
Live, collaborative onboarding calls
Kulu agents can guide customers through live onboarding conversations, assist them real-setup work, answer questions, and keep the session moving to an activation milestone.
Voice-led guidance
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Real-time conversation
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Natural question handling
Vision aware
Flexible, screen-aware sessions
Kulu agents understand your user’s screen in real-time, guiding them through setup and adjusting to their specific goals in real-time.
Screen-sharing context
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Step-by-step direction
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Task completion signals
Complex flows
Designed for complex setup flows
Real onboarding rarely follows a straight line. Customers move between your platform, third-party tools, and multiple setup steps across different surfaces. Kulu stays oriented across the whole flow and guides each customer toward completion, including through external integrations mid-session.
Handles multi-step flows
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Guides third-party setup
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Adapts to each path
AI Governance
AI accountability for every customer interaction
Every session is fully traceable. Review what the AI saw, said, and did, understand why decisions were made, and identify exactly where customers succeeded or got stuck.
Session transcripts
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Escalation history
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Workflow completion tracking
Enterprise ready
Kulu is designed from the ground-up with the controls, visibility, and accountability that enterprise teams require.
ISO-27001 Certified
Data never used for training
99.9% uptime SLA
Is our company data safe from public AI models?
Yes. We use zero-retention APIs and deploy entirely within your private cloud. Your data is ring-fenced and never trains public models.
Does this integrate with our legacy software?
Yes. We build custom middleware for any system with an API. For closed legacy software, we deploy secure RPA to bridge the gap.
How fast is the deployment timeline?
Audits take 7 days. Internal workflow automations deploy in 3 to 4 weeks. Customer-facing agents launch in 6 to 8 weeks after rigorous hallucination testing.
Will this replace our human workforce?
No. Our systems resolve 80% of repetitive Tier-1 tasks automatically. High-stakes edge cases are instantly routed to your human staff with full context.
Who owns the code and intellectual property?
You own 100% of the IP upon completion. We offer ongoing SLAs to monitor API stability and update the underlying language models.
