Scale Customer Onboarding with AI Video Calls
Kulu’s AI agent talks every user through setup in real time - ensuring they reach value fast
backed by the investors behind
The problem
Scaling white glove onboarding was impossible. Until now.
Humans are 3x more effective than existing tech solutions because these solutions don't replicate what humans do.
THE SOLUTION
Kulu is the first AI agent that replicates human-level onboarding
“Kulu can actually tailor onboarding to every single user. It boosts activation rates 3x and cuts churn in half”
Jed Rose
Partner, Antler
BENEFITS
Kulu is the first AI Onboarding Agent that acts and thinks like a human
Kulu does everything a human would so you get world class activation rates at scale.
Personalised onboarding for every user
Different industries, user types and use cases require different onboarding strategies. Kulu personalises each session.
Human-like consulting using our voice agent and smart AI vision
Our voice agent can chat and consult with user to give contextual answers at the right moment.
Configure integrations and 3rd-party applications
Kulu can guide the user through integration set up outside of your platform and throughout your users entire computer.
Onboarding insights daily
Kulu helps you understand how your users are thinking at different points in the onboarding journey and gives you deep analytics.
HOW KULU WORKS
Tailor onboarding to each users specific needs
Onboard every user like they have a human sat next to them
Understand needs
Personalised Path
Guides and Consults
Complete Onboarding
STEP-4
Every customer gets onboarded
Kulu makes sure every user gets setup and all 3rd party integrations can be configured.
Impact
Activation soars and churn falls
Kulu impacts the metrics that matter most.
72k ARR
saved monthly by increasing activation by 10%
48+ hours
saved per CSM every month
3x faster
activation with Kulu compared to legacy tools
How It Works
Kulu is super easy to setup and be entirely configured by non-technical teams.
STEP-1
Teach Kulu how you run onboarding
Upload your docs and walk Kulu through the steps you’d normally explain on a call.
STEP-2
Generate your custom meeting link
Kulu generates a unique meeting link that can be shared. You can have multiple links.
STEP-3
Share it with every new user, anywhere in their journey
Users can join a live onboarding call 24/7 straight from your app or from an email.
Pricing
Simple, flexible plans
Choose the right plan for your team and scale as you grow.
FAQ
Does Kulu replace my customer success team?
No. Kulu is designed to augment your team, automating repetitive onboarding tasks and providing AI-driven guidance, so your CS team can focus on high-value interactions.
How long does it take to set up?
Most customers can have a link ready in 30 minutes and go live in hours.
What are your data protection policies?
Yes. All data is encrypted and processed securely to the highest level, in alignment with ISO27001 standards and following industry best practices. See our docs and security page.
Can I change my plan later?
Of course. You can upgrade, downgrade, or cancel anytime as your needs evolve.
What are all the ways that Kulu is different to legacy tools?
Traditional onboarding tools are static and rule-based. Kulu is intelligent and interactive - it can see context, talk to users, and personalise to their needs Instead of showing a checklist, it behaves like a real teammate guiding users to activation
Can I test Kulu with a trial or pilot?
Yes, every plan comes with a 14 day trial and 300 minutes free. If you feel you need longer, just speak to the team.
What if my product is complex or industry-specific?
No problem. Kulu can learn your product’s workflows and vocabulary. We are already working with complex software tools from Fintechs, SaaS, Cyber, Dev tools and more.