Scale Customer Onboarding with AI Video Calls

Scale Customer Onboarding with AI Video Calls

Kulu’s AI agent talks every user through setup in real time - ensuring they reach value fast

Kulu’s AI agent talks every user through setup in real time - ensuring they reach value fast

backed by the investors behind

The problem

The problem

The problem

Scaling white glove onboarding was impossible. Until now.

Humans are 3x more effective than existing tech solutions because these solutions don't replicate what humans do.

THE SOLUTION

THE SOLUTION

THE SOLUTION

Kulu is the first AI agent that replicates human-level onboarding

“Kulu can actually tailor onboarding to every single user. It boosts activation rates 3x and cuts churn in half”

Jed Rose

Partner, Antler

BENEFITS

BENEFITS

BENEFITS

Kulu is the first AI Onboarding Agent that acts and thinks like a human

Kulu does everything a human would so you get world class activation rates at scale.

Personalised onboarding for every user

Different industries, user types and use cases require different onboarding strategies. Kulu personalises each session.

Human-like consulting using our voice agent

Our voice agent can chat and consult with user to give contextual answers at the right moment.

Configure integrations and 3rd-party applications

Kulu can guide the user through integration set up outside of your platform and throughout your users entire computer.

Onboarding insights daily

Kulu helps you understand how your users are thinking at different points in the onboarding journey and gives you deep analytics.

HOW KULU WORKS

HOW KULU WORKS

HOW KULU WORKS

Tailor onboarding to each users specific needs

Onboard every user like they have a human sat next to them

Understand needs

Understand needs

Understand needs

Personalised Path

Personalised Path

Personalised Path

Guides and Consults

Guides and Consults

Guides and Consults

Complete Onboarding

Complete Onboarding

Complete Onboarding

Step-1

Step-1

Understand each users needs

Kulu understands each user needs using your data and can chat to clarify any points.

Step-1

Understand each users needs

Kulu understands each user needs using your data and can chat to clarify any points.

Step-2

Step-2

Create a personalised path

We take each on their custom path and make sure that they get activated as fast as possible.

Step-2

Create a personalised path

We take each on their custom path and make sure that they get activated as fast as possible.

STEP-3

STEP-3

Guide and consult in real-time

Kulu has context of where the customer is on the screen so can answer questions in flow.

STEP-3

Guide and consult in real-time

Kulu has context of where the customer is on the screen so can answer questions in flow.

STEP-4

STEP-4

STEP-4

Every customer gets onboarded

Kulu makes sure every user gets setup and all 3rd party integrations can be configured.

Impact

Impact

Impact

Activation soars and churn falls

Kulu impacts the metrics that matter most.

72k ARR

saved monthly by increasing activation by 10%

48+ hours

saved per CSM every month

3x faster

activation with Kulu compared to legacy tools

How It Works

How It Works

How It Works

Get started in minutes. No engineering needed.

Get started in minutes. No engineering needed.

Kulu is super easy to setup and be entirely configured by non-technical teams.

STEP-1

STEP-1

STEP-1

Teach Kulu how you run onboarding

Upload your docs and walk Kulu through the steps you’d normally explain on a call.

STEP-2

STEP-2

STEP-2

Generate your custom meeting link

Kulu generates a unique meeting link that can be shared. You can have multiple links.

STEP-3

STEP-3

STEP-3

Share it with every new user, anywhere in their journey

Users can join a live onboarding call 24/7 straight from your app or from an email.

Pricing

Pricing

Pricing

Simple, flexible plans

Choose the right plan for your team and scale as you grow.

Core

Everything you need to start delivering human-like onboarding to your users.

Talk to Sales

1000 Minutes/Month

10 Team Seats

5 Meeting Links

Activation analytics dashboard

Dedicated Slack Channel

Core

Everything you need to start delivering human-like onboarding to your users.

Talk to Sales

1000 Minutes/Month

10 Team Seats

5 Meeting Links

Activation analytics dashboard

Dedicated Slack Channel

Core

Everything you need to start delivering human-like onboarding to your users.

Talk to Sales

1000 Minutes/Month

10 Team Seats

5 Meeting Links

Activation analytics dashboard

Dedicated Slack Channel

Growth

Expand onboarding calls across multiple use cases with more links.

Talk to Sales

2500 Minutes/Month

25 Team Seats

15 Meeting Links

Activation analytics dashboard

Dedicated Slack Channel

Growth

Expand onboarding calls across multiple use cases with more links.

Talk to Sales

2500 Minutes/Month

25 Team Seats

15 Meeting Links

Activation analytics dashboard

Dedicated Slack Channel

Growth

Expand onboarding calls across multiple use cases with more links.

Talk to Sales

2500 Minutes/Month

25 Team Seats

15 Meeting Links

Activation analytics dashboard

Dedicated Slack Channel

Scale

Fully automate and personalize onboarding at scale.

Talk to Sales

5000 Minutes+/Month

50 Team Seats

30+ Meeting Links

Activation and Analytics dashboard

Priority Support

Scale

Fully automate and personalize onboarding at scale.

Talk to Sales

5000 Minutes+/Month

50 Team Seats

30+ Meeting Links

Activation and Analytics dashboard

Priority Support

Scale

Fully automate and personalize onboarding at scale.

Talk to Sales

5000 Minutes+/Month

50 Team Seats

30+ Meeting Links

Activation and Analytics dashboard

Priority Support

FAQ

FAQ

FAQ

Frequently asked questions

Frequently asked questions

Everything you need to know about getting started with Kulu.

Everything you need to know about getting started with Kulu.

Does Kulu replace my customer success team?

No. Kulu is designed to augment your team, automating repetitive onboarding tasks and providing AI-driven guidance, so your CS team can focus on high-value interactions.

How long does it take to set up?

Most customers can have a link ready in 30 minutes and go live in hours.

What are your data protection policies?

Yes. All data is encrypted and processed securely to the highest level, in alignment with ISO27001 standards and following industry best practices. See our docs and security page.

Can I change my plan later?

Of course. You can upgrade, downgrade, or cancel anytime as your needs evolve.

What are all the ways that Kulu is different to legacy tools?

Traditional onboarding tools are static and rule-based. Kulu is intelligent and interactive - it can see context, talk to users, and personalise to their needs Instead of showing a checklist, it behaves like a real teammate guiding users to activation

Can I test Kulu with a trial or pilot?

Yes, every plan comes with a 14 day trial and 300 minutes free. If you feel you need longer, just speak to the team.

What if my product is complex or industry-specific?

No problem. Kulu can learn your product’s workflows and vocabulary. We are already working with complex software tools from Fintechs, SaaS, Cyber, Dev tools and more.

Does Kulu replace my customer success team?

No. Kulu is designed to augment your team, automating repetitive onboarding tasks and providing AI-driven guidance, so your CS team can focus on high-value interactions.

How long does it take to set up?

Most customers can have a link ready in 30 minutes and go live in hours.

What are your data protection policies?

Yes. All data is encrypted and processed securely to the highest level, in alignment with ISO27001 standards and following industry best practices. See our docs and security page.

Can I change my plan later?

Of course. You can upgrade, downgrade, or cancel anytime as your needs evolve.

What are all the ways that Kulu is different to legacy tools?

Traditional onboarding tools are static and rule-based. Kulu is intelligent and interactive - it can see context, talk to users, and personalise to their needs Instead of showing a checklist, it behaves like a real teammate guiding users to activation

Can I test Kulu with a trial or pilot?

Yes, every plan comes with a 14 day trial and 300 minutes free. If you feel you need longer, just speak to the team.

What if my product is complex or industry-specific?

No problem. Kulu can learn your product’s workflows and vocabulary. We are already working with complex software tools from Fintechs, SaaS, Cyber, Dev tools and more.

Does Kulu replace my customer success team?

No. Kulu is designed to augment your team, automating repetitive onboarding tasks and providing AI-driven guidance, so your CS team can focus on high-value interactions.

How long does it take to set up?

Most customers can have a link ready in 30 minutes and go live in hours.

What are your data protection policies?

Yes. All data is encrypted and processed securely to the highest level, in alignment with ISO27001 standards and following industry best practices. See our docs and security page.

Can I change my plan later?

Of course. You can upgrade, downgrade, or cancel anytime as your needs evolve.

What are all the ways that Kulu is different to legacy tools?

Traditional onboarding tools are static and rule-based. Kulu is intelligent and interactive - it can see context, talk to users, and personalise to their needs Instead of showing a checklist, it behaves like a real teammate guiding users to activation

Can I test Kulu with a trial or pilot?

Yes, every plan comes with a 14 day trial and 300 minutes free. If you feel you need longer, just speak to the team.

What if my product is complex or industry-specific?

No problem. Kulu can learn your product’s workflows and vocabulary. We are already working with complex software tools from Fintechs, SaaS, Cyber, Dev tools and more.